Shipping policy
At Oaesis Within, we strive to ensure a smooth and transparent shipping process for our customers:
Order Processing: Orders are typically processed within 2-4Â business days. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods: We offer various shipping options to meet your needs. Please refer to our website for available shipping methods, estimated delivery times, and associated costs.
Delivery Times: Delivery times may vary based on your location and the shipping method chosen. Oaesis Within is not responsible for delays caused by carriers or unforeseen circumstances.
Shipping Costs: Shipping costs are calculated based on the shipping method chosen, destination, and order weight. Please review the shipping costs during checkout.
International Shipping: We offer international shipping to select countries. Please note that customs duties, taxes, and fees may apply and are the responsibility of the recipient.
Damaged or Lost Items: If your order arrives damaged or is lost during transit, please contact us within 3 business days of receiving your order. We will work with you to resolve the issue.
Address Accuracy: It is your responsibility to provide accurate shipping information. Oaesis Within is not responsible for orders shipped to incorrect addresses due to inaccurate information provided by the customer.
Order Tracking: You will receive tracking information via email once your order has been shipped. You can track the progress of your shipment using the provided tracking number.
Returns and Exchanges: Please refer to our Returns and Exchanges Policy for information on returning or exchanging products.
Contact Information: For any questions or concerns regarding our Shipping Policy, please contact us at hello@oaesiswithin.ca